Troubleshooting

In case you cannot connect to your Smart Garden;

• Make sure your Bluetooth settings are turned on.

• Make sure your modem is 2.4 GHz frequency compatible.

• Your modem password must comply with the WPA2 encryption protocol.

  • Password must be at least 8 characters long.

  • Password must contain at least 1 uppercase and lowercase letter, number, and special character.

• Your modem name should not contain spaces.

• Check your Internet connection.

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In the mobile application, if you do not grant permission to all requested permissions, you may experience issues on the pairing screen; therefore, please ensure that you have granted approval for all notifications.